| Book |
Customer education / |
Meer, Claudia Gaillard. |
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行銷管理 |
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Customer equity : measurement, management and research opportunities / |
Villanueva, Julián. |
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行銷管理 |
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Customer experience : future trends and insights / |
Shaw, Colin, 1958- |
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Customer inspired marketing : change the game and become the brand they really love / |
Thomas, Aubyn. |
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行銷管理 |
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Customer integration in industrial innovation projects / |
Sandmeier, Patricia. |
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行銷管理 |
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Customer intelligence : from data to dialogue / |
Kelly, Sean, 1960- |
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Customer knowledge management : people, processes, and technology / |
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行銷管理 |
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Customer lifetime value : the path to profitability / |
Kumar, V., 1957- |
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Customer management excellence / |
Faulkner, Mike. |
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行銷管理 |
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Customer relationship intelligence : a breakthrough way to measure and manage sales and marketing / |
Sharp, Linda. |
c2009. |
行銷管理 |
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Customer relationship management (CRM) : a holistic understanding / |
Chakravorti, Samit. |
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行銷管理 |
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Customer relationship management : a database approach / |
Kumar, V., 1957- |
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行銷管理 |
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Customer relationship management : a global perspective / |
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c2008. |
行銷管理 |
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Customer relationship management : a strategic approach to marketing / |
Mukerjee, Kaushik. |
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行銷管理 |
| Book |
Customer relationship management : concepts and technologies / |
Buttle, Francis. |
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行銷管理 |
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Customer relationship management : perspectives from the marketplace / |
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2003. |
行銷管理 |
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Customer relationship management : the bottom line to optimizing your ROI / |
Anton, Jon. |
c2002. |
行銷管理 |
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Customer relationship management and the social and semantic web : enabling cliens conexus / |
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行銷管理 |
| Book |
Customer relationship management in electronic markets / |
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c2003. |
行銷管理 |
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Customer relationship management technology : "building the infrastructure for customer collaboration" / |
Anton, Jon. |
c2004. |
行銷管理 |
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Customer satisfaction evaluation : methods for measuring and implementing service quality / |
Grigoroudis, Evangelos. |
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行銷管理 |
| Book |
Customer satisfaction is worthless, customer loyalty is priceless : how to make customers love you, keep them coming back and tell everyone they know / |
Gitomer, Jeffrey H. |
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行銷管理 |
| Book |
Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations / |
Allen, Derek R., 1959- |
2004. |
行銷管理 |
| Book |
Customer satisfaction toolkit for ISO 9001:2000 / |
Kessler, Sheila. |
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行銷管理 |
| Book |
Customer service / |
Humphrey, Doris. |
c2011. |
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Customer service : a practical approach / |
Harris, Elaine K. |
c2010. |
行銷管理 |
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Customer service : new rules for a social media world / |
Shankman, Peter. |
c2011. |
行銷管理 |
| Book |
Customer service : utility style : proven strategies for improving customer service and reducing customer care costs / |
McLean-Conner, Penni. |
c2006. |
行銷管理 |
| Book |
Customer service and the human experience / |
D'Ausilio, Rosanne, 1941- |
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行銷管理 |
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Customer service commitment profile : facilitator's guide / |
Warner, Jon. |
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行銷管理 |
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Customer service delivery : research and best practices / |
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c2006. |
行銷管理 |
| Book |
Customer service for dummies / |
Leland, Karen. |
2006. |
行銷管理 |
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Customer service games for trainers / |
Roberts-Phelps, Graham. |
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行銷管理 |
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Customer tells : delivering world-class customer service by reading your customers' signs and signals / |
Seldman, Marty. |
c2007. |
行銷管理 |
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Customer-centric knowledge management : concepts and applications / |
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c2012. |
行銷管理 |
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Customer-driven change : what customers know, employees think, and managers overlook / |
Taylor, Bud. |
c2009. |
行銷管理 |
| Book |
Customer-driven services management / |
Balachandran, S., 1932- |
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行銷管理 |
| Book |
Customer-driven supply chains : from glass pipelines to open innovation networks / |
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c2012. |
行銷管理 |
| Book |
Customers are people... : the human touch / |
McKean, John, 1956- |
2003, c2002. |
行銷管理 |
| Book |
Customers' preferences of insurance services : how could insurance compagnies enhance their ability of meeting the constant changes in customers' preferences? / |
Alinvi, Fatima. |
2008. |
行銷管理 |
| Book |
Cybercentrism : and the new CyberGens / |
Gordon, Lansing A. |
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行銷管理 |
| Book |
Dangerous curves : mastering logotype design / |
Young, Doyald. |
c2008. |
行銷管理 |
| Book |
Data analysis with open source tools / |
Janert, Philipp K. |
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行銷管理 |
| Book |
Data collection : key debates and methods in social research / |
Olsen, Wendy Kay. |
2012. |
行銷管理 |
| Book |
Data mining : Special issue in Annals of Information Systems / |
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2010. |
行銷管理 |
| Book |
Data mining II / |
International Conference on Data Mining Cambridge, England) 2000 : (2nd : |
c2000. |
行銷管理 |
| Book |
Data mining III / |
International Conference on Data Mining Bologna, Italy) 2002 : (3rd : |
c2002. |
行銷管理 |
| Book |
Data mining IV / |
International Conference on Data Mining Rio de Janeiro, Brazil) 2003 : (4th : |
2004. |
行銷管理 |
| Book |
Data mining IX : data mining, protection, detection and other security technologies / |
International Conference on Data Mining Cadiz, Spain) 2008 : (9th : |
c2008. |
行銷管理 |
| Book |
Data mining V : data mining, text mining, and their business applications / |
International Conference on Data Mining Málaga, Spain) 2004 : (5th : |
c2004. |
行銷管理 |
